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Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.k12desktops.com. The collective work includes works that are licensed to www.k12desktops.com. Copyright 2003, www.k12desktops.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.k12desktops.com or purchasing www.k12desktops.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.k12desktops.com or to purchase www.k12desktops.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.k12desktops.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of www.k12desktops.com used in the site are trademarks or registered trademarks of www.k12desktops.com
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.k12desktops.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.k12desktops.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.k12desktops.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
www.k12desktops.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.k12desktops.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a www.k12desktops.com product is mistakenly listed at an incorrect price, www.k12desktops.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.k12desktops.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.k12desktops.com shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.k12desktops.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
www.k12desktops.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.k12desktops.com.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.k12desktops.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.k12desktops.com products) must be commenced within one (1) year after the claim or cause of action arises. www.k12desktops.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.k12desktops.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.k12desktops.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
www.k12desktops.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.k12desktops.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.k12desktops.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.k12desktops.com in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless www.k12desktops.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, www.k12desktops.com may link to sites operated by third parties. However, even if the third party is affiliated with www.k12desktops.com, www.k12desktops.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.k12desktops.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.k12desktops.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
RETURN POLICY
Merchandise Returns
1) Special Order and Final Clearance items may not be returned.
2) Short Shipments must be reported within 48 hrs after the order is received.
3) Damaged goods must be reported within 48 hrs after the order is received.
4) Discontinued items must be returned within 21 days of shipping date.
5) If the return is a result of a System Liquidaton error, a credit will be issued and goods may be returned to us freight collect. All other errors, excluding short shipments, must be reported within 7 days of shipping date in order to receive credit; goods must be returned WITHIN 21 DAYS of shipping date.
6) System Liquidaton will accept the return of any product that was purchased from System Liquidaton, at any time as long as the product(s) meet(s) the following criteria:
a) Be in saleable condition – clean; no markings; undamaged in original packaging – packaging must not have changed.
b) Be in our current offering and not be on the verge of being discontinued i.e. a month or so before the launch of a new catalogue.
c) Not be affected by an expiry date or ‘use before’ date. I.e. diaries, calendars, ink and toners, atteries, etc
d) Not be a food product.
e) Not be a quantity so large as to be too much for System Liquidaton to reasonably stock. The return may be subject to a restocking charge of 15%. Please contact a Customer Service rep for an RGA prior to returning goods.
7) All product returns (with the exception of defective goods) must be in resalable condition, properly packaged and free of all markings, stickers, damage etc. System Liquidaton retains the right to refuse credit and return the goods to the customer.
8) All returns and short shipment claims must be authorized by a System Liquidaton sales rep or Customer Service Representative, and a Return Goods Authorization (RGA) number issued. To receive an RGA, System Liquidaton requires the following: Account Number/ Invoice Number/ Stock Number(s) Put the RGA number on the outside of the shipping box (es) being returned, but not on the original packaging. Merchandise returned without an approved RGA will be refused and returned.
9) All shipments are inspected and leave System Liquidaton in good condition. Please carefully inspect crushed or damaged cartons for concealed damage or missing pieces. *BOARDS AND METAL PRODUCTS ARE PRONE TO FREIGHT DAMAGE. PLEASE ENSURE CARTONS ARE OPENED AND INSPECTED BEFORE THE CARRIER WAYBILL IS SIGNED.
10) System Liquidaton will accept the return of all our proprietary brands such as Dell, IBM, HP, Acer and Micron any time within ONE YEAR of date of purchase for full credit. The normal requirements of being in resalable condition and not age sensitive, such as ink and toner with expiry dates, diaries and calendars etc., would apply.
11) System Liquidaton reserves the right to limit quantity of a single item returned.
12) Items that are "NON STOCK" or "SPECIAL ORDER" for System Liquidaton and have been ordered in especially per a Customer's request are ineligible for return for any reason other than those outlined in point 3 of this policy.
13) Protocol for Defective IT Consumables Products Machines: Within 15 days of purchase the customer must contact Brother Tech Support at 1-800-BROTHER. If it cannot be fixed then they can return the machine to System Liquidaton If it has been longer than 15 days then we are not to accept any printer and the end user must deal directly with Brother Canada by calling 1-800-BROTHER. Consumables: Most requests for returns of defective consumables are for products that are not actually defective. Many requests are for consumables that have been incorrectly installed, non-original compatible consumables, refilled consumable or another issue that is easily resolved. A Brother Customer Service representative will assist the END USER to determine what the nature of the problem is and they will resolve it with the END USER. Machines: Machines that have been purchased by an end user more than 21 days from the date of invoice which are not operating to manufacturer's specifications are considered defective products and should be handled under the Epson Canada Warranty Program. Defective products should be returned to the nearest Epson Customer Care Centre for warranty repair. A location can be obtained by contacting 1-800-GO-EPSON. Consumables: Defective consumables should be returned to System Liquidaton. All Elite issues should be directed to Nukote. They may be contacted at 1-866-349-1899. The phone number appears on every box under Customer Service. They will deal with the issue and send out a replacement to the customer. We should not have to issue a credit. All defective Hewlett Packard products can be returned to System Liquidaton for credit. All defective Lexmark consumables and machines can be returned to System Liquidaton for credit. Machines: Defective units may be returned to System Liquidaton within 21 days of purchase date. All parts that were included in the box at the time of purchase must be returned with the defective machine. The following information must be provided for the return: 1) Nature of Defect 2) Model # 3) Serial # Consumables: Defectives are to be returned to System Liquidaton. All the parts in the original box must be returned. We will not get full credit from Samsung if some accessories are missing from the box. ****All accessories must be returned in the original box
SHIPPING POLICY
Separate charges for shipping and handling will be shown on System Liquidaton invoice(s).
Unless Customer provides System Liquidaton with a valid and correct tax exemption certificate applicable to the product ship-to location prior to System Liquidaton acceptance of the order, the Customer is responsible for sales and all other taxes associated with the order, however designated, except for System Liquidaton franchise taxes and taxes on System Liquidaton net income. If applicable, a separate charge for taxes will be shown on System Liquidaton invoice.
Title and Risk of Loss. Title to products passes from System Liquidaton to Customer on shipment from System Liquidaton facility.
Loss or damage that occurs during shipping by a carrier selected by System Liquidaton is System Liquidaton's responsibility.
Loss or damage that occurs during shipping by a carrier selected by Customer is Customer's responsibility.
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